This user agreement of "Iteca Caspian LLC", (hereinafter called "Iteca") comes into force from the moment you agree to its terms by placing an order or sign up on iteca.az.
1. Subject of the User Agreement
1.1. Iteca offers its services on terms and conditions forming the subject of this user agreement
1.2. The agreement can be amended by us without any special notice. The new edition of the Agreement comes into force 3 (three) days after the date of its publication, unless otherwise provided for in the new edition of the Agreement. The current edition of the Agreement is available at: https://ipack.ceo.az/en-termsconditions/
2. Description of services
2.1. The site offers its services which comply the rules (conditions) of the User Agreement, drawn up in the framework of the Republic of Azerbaijan’s legislation on electronic commerce. Please note that the rules (conditions) of the User Agreement may change sometimes without notice. If you do not agree with the rules (conditions), you can stop using the site.
2.2. The services provided by the current web site are of informational nature and are displayed to the User on a discretionary basis.
2.3. The User agrees that Iteca's liability is not responsible for the quality, delay, errors, misrepresentations, or failure of any personal information of the user for delays or inaccuracies.
2.4. To use Iteca services, you must have a computer / other electronic device with Internet access.
2.5. User Order is independently documented on the Site.
2.6. User charges payment by online payment via "PaşaBank" payment systems with VISA / MasterCard bank cards on Iteca Website. All additional costs associated with the transfer of funds are payable by the User.
When the online payment is selected after the order is completed, the User will be directed to the " Pashabank " secure payment page, where it will include the details of the bank card. The 3D Secure protocol is used for additional authentication of the card holder. If the User's Bank supports this technology, the User will be redirected to its server for additional identification. The user can specify the additional identification rules and methods in the Bank that issued the bank card.
The amount offered for payment is only the value of the Order. Service fee (as additional delivery charge) Received at the time of receipt of the order.
When the composition or final price of the order changes, as well as additional payment is required (for the delivery of the Product or for the provision of additional services), the Settlement Account shall be made as follows:
- When the price of the order increases and additional payment for additional services not included in the Order is required - the additional amount will be re-paid by the Client on a bank card;
- The price difference will be refunded to the Client within 10 (ten) banking days upon the Redemption price, as well as the Customer's full or partial refusal to fulfill the Order. Cash shall be credited to the Card which the Client has paid for the Order.
2.6.1. Refusal to pay:
- a bank card is not intended for payments through the Internet, so you can learn about it in your bank; - There is not enough money on the bank card. Detailed information on availability of funds on the bank card can be obtained by contacting the bank, which issued the bank card; - bank card information is incorrect; - The expiry of the bank card expired. The expiry date of the bank card is indicated on the face of the card (the month and year for which the card expires). You can learn more about the card's life by applying to the bank that issued the bank card;
"PaşaBank" maintains and processes bank card information with the PCI DSS 2.0 security standard. Transmission of data to the Payment Gateway via SSL encryption technology. The subsequent transmission of data is carried out by affiliated banking networks with high reliability. "PaşaBank" does not transmit user card information to Iteca and other third parties. The 3D Secure protocol is used for additional authentication of the card holder. "PaşaBank" guarantees secure payment of internet payments. All transactions with payment cards are carried out in accordance with the requirements of VISA International, MasterCard and other payment systems. When transferring data, the online payments made by the card are used by special security technologies and data processing is performed on a secure high-tech server by the processing company.
If the User decides to cancel the order, he / she should warn in writing that it will not be considered unless the email or fax (see address and contact information below) is received in the Iteca offices (email address is also ignored).
If such notice is given:
- five months before or after the start date of the exhibition, then Iteca will be entitled to retain the entire Deposit or receive the balance of the Deposit should any monies remain owing; or
- two months before or after the start date of the exhibition, then Iteca will be entitled to retain
the entire Total Cost or receive the balance of the Total Cost not already paid.
Where appropriate, the rules laid down in this clause are the same as those of the Exhibit Form.
Cash will be refunded for 10 (ten) days from the date of payment. The money paid by the user on the Site is returned only to the payment card.
2.8. Iteca is fully exempted from liability if the User's previously issued Orders are not executed for its fault.
2.9. Authorization of bank card transactions is carried out by the bank. If the bank has reason to believe that the transaction is fraudulent, the bank has the right to refuse to perform the transaction. Fraudulent transactions with bank cards are considered a crime.
2.10. Payments made with a bank card to prevent fraud during payment with bank cards can be checked by Iteca as part of the opportunities available. When issuing such a payment, the user must provide a copy of the required documents to confirm that the bank card is legally used with the request made by Iteca.
3. Obligations to sign up and use the site
3.1. Signing up on the website of Iteca is free and optional.
3.2. In order to use the services of Iteca, the user agrees to provide true, accurate and complete information about himself/herself on the questions requested in the sign up form while completing the sign up form and agreeing with the terms of the Agreement.
3.3. If the User provides incorrect information or Iteca has valid reasons to believe that the provided information is incorrect, incomplete or inaccurate, Iteca has the right to stop or cancel the sign up process of the User and refuse him/her to use services.
4. Signing up, password and security
4.1. After signing up, the user receives a login and password to access his/her personal area.
4.2. The user is responsible for the security of his/her login and password, as well as for all actions performed on the website of Iteca under his/her login and password.
4.3. The User agrees that he/she is obliged to immediately notify Iteca of any unauthorized access to his/her login and password and/or any breach of security.
5.1. The website contains contents reserved by copyright - trademarks and other legally reserved contents (including texts, photographs and graphic images).
5.2. Moreover, the whole content of the website is reserved by copyright as a material created by collective creative work in accordance with the law of the Republic of Azerbaijan on copyright and related rights.
5.3. Iteca owns the copyright to use the content of the website (including the right to select, post, systemize and convert the data contained on the website, as well as the original data), except the cases as separately noted in the content posted on the website.
5.4. The User has no right to make changes, publish, transfer to third parties, participate in the sale or assignment, create derivative products or otherwise use, wholly or partially, the content of the site.
5.5. The User undertakes to use the site only for lawful purposes.
5.6. The User undertakes not to post any materials of the following nature on the site and not to send any materials through / by the site:
- violating the law, containing threats and insults, discrediting others, violating the rights of citizens to private life or public order, being of obscenity nature;
- violating to one extent or another honor and dignity, rights and legally protected interests of other persons;
- Contributing or containing calls for incitement of religious, racial or ethnic hatred, containing attempts to incite enmity or calls for violence;
- as well as other materials that induce other persons to unlawful behavior, entailing criminal, civil and other liability or in any way violating the provisions of the law.
5.7. The User undertakes not to post on the site and do not send through the site materials that are advertising any goods or services, without obtaining the prior expressed consent of Iteca.
5.8. The User undertakes not to use the site to advertise or otherwise promote the sale of any goods and services in any way.
5.9. The User undertakes not to upload, post or otherwise use any materials from the website protected by intellectual property laws (including copyright, trademark law), and other materials protected by law without obtaining the expressed permission of the holder of rights to the protected material. At the same time, the User is burdened with the proving that the placement of the materials on the site by the user does not violate copyright, related rights and other rights of third parties to the materials place.
5.10. Iteca is not responsible for recalls published by the User.
5.11. Iteca reserves the right to post comments on the User's recall. Iteca reserves the right not to post User’s recalls violating Azerbaijani legislation and damaging the legitimate interests of third parties.
6. Ownership of Iteca
6.1. The User acknowledges and agrees that the Iteca service and all the necessary programs associated with it contain confidential information that is protected by intellectual property laws and other Azerbaijan and international laws. The User agrees not to modify, sell or distribute this content and programs, whether wholly or partially.
7.1. The User provides the following data while registering / ordering on the Iteca Site: first name, last name, email address and / or contact phone number, shipping address of the order.
7.2. In order to fulfill this User Agreement, Iteca develops, optimizes and introduces new functionality of the service (including products of information, advertising, entertainment and of any nature), as well as with the participation of affiliated persons and / or partners. To ensure the implementation of mentioned goals, as well as to inform Users about services, to promote Iteca products and services, to conduct electronic and message polls, to allow the User receive customized (targeted) advertising, to control marketing campaigns, customer support, to arrange delivery of goods to Users, to conduct prize drawing among Users, to control User‘s satisfaction and quality of services rendered by the delivery service, verify, research and analyze such data. Upon the registration / order the User agrees and orders Iteca to process the data, in compliance with the applicable legislation, as well as the results of automated data processing in the form of integer and / or text values and identifiers, their transfer to affiliated persons and / or partners for fulfillment of such processing instruction, and collect (receive) User data and other related to the User data from affiliated persons and / or partners.
Iteca has the right to dispose statistical information related to the functioning of the Site.
7.3. Data associated with the User means information about technical means (devices) and methods of technological interaction with the Iteca service and / or services of affiliated persons and / or partners (including host IP address, operating system type, browser type, geographic location, data on the provider, etc.), the activity of the User, as well as other data obtained by these methods.
7.4. Data processing means any action (operation) or set of actions (operations) performed by using automation tools or without using such means with personal data, including collection, recording, systematization, accumulation, storage, refinement (updating, modification), comparison, extraction, use, transfer to affiliated persons and / or partners of Iteca, depersonalization, blocking, removal, destruction.
7.5. Iteca has the right to send to User on its own behalf or via technical partners informational, as well as service and advertising messages, to the User's e-mail, mobile phone or through the services of Iteca partners (social networks, messengers and others). The User has the right to refuse to receive advertising and other information without explaining the reasons for the refusal. Service messages informing the User about the order and the stages of its processing are sent automatically and cannot be rejected by the User. Refusal to receive advertising and other information is carried out by editing the User profile or by applying to the contact center or to the customer support department info@Iteca.az. The User has the right to revoke consent to the processing of personal data by sending the relevant application with the request to stop servicing his/her profile to the contact center or to info@Iteca.az customer support department.
7.6. Iteca has the right to use the technology of "cookies". "Cookies" do not contain confidential information, and Iteca has the right to transmit information about “cookies” to Partners, agents and third parties who have agreements concluded with Iteca to fulfill obligations to the User and for the purposes of statistics and optimization of advertising messages.
7.7. Iteca receives information about the IP-address of the site visitor. This information is not used to identify the visitor.
7.8. Iteca is not responsible for the information on the Site provided by the User in a public format.
7.9. Iteca has the right to record telephone conversations with the User. At the same time, Iteca undertakes to prevent attempts of unauthorized access to information received during telephone conversations and / or its transfer to third parties not directly related to the execution of orders.
8. General Provisions
8.1. This Agreement is regulated by the norms of the Azerbaijani legislation.
8.2. All possible disputes over the Agreement are resolved according to the norms of the current Azerbaijani legislation.
8.3. Due to the gratuitousness of the terms of this Agreement, the consumer protection rules cannot be applicable to the relationship between the User and Iteca.
8.4. Nothing in the Agreement can be understood as establishing between the User and Iteca agency relations, partnership relations, joint activity relations, personal hiring relations, or any other relations not expressly provided for in this Agreement.